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Our hotel is open

Despite the stricter measures imposed by the government, you can stay at our hotel without any worries. Your safety and health, and that of our staff, are central to us. We continue to follow the guidelines of the RIVM and on this page you can read all about our measures.

VERY IMPORTANT!
Do you have symptoms such as colds, runny nose, sneezing, sore throat, mild cough, or elevation above 38 degrees Celsius? We kindly ask you to stay at home in this case and do not come to the hotel.

During your visit it is important that you follow the instructions of our employees. We also ask all guests and employees of our hotel to carefully follow the precautions below:

Your Stay

Our hotel uses the following uniform measures:

  • The starting point for our adjustments are the guidelines and recommendations of the RIVM. We assume that guests take their own responsibility with regard to the corona measures. We reserve the right to ask you for your corona ticket.
  • Face mask are required in all public areas.
  • Our employees have received instructions on how to act under Corona.
  • There are additional protocols for cleaning and hygiene.
  • Our hotel bars and restaurants are open to hotel guests and external guests. Booking in advane is necessary and based on availbality. Reservations can me made on our website.
  • From Sunday, 28 November 2021, the new measures will enterinto force and our hotel bars and restaurant will be closed from 05:00 pm.
  • Dinner is available through room service or take away. The dinner menu is available until 09:00 pm. Snacks and drinks can be ordered until 10:00 pm.
  • Different cancellation conditions apply during the holidays. These can be found on our website.

Arrival at the hotel

  • We would like to welcome you personally and we are open to questions. Our reception is open 24 hours.
  • You have the opportunity to clean your hands on arrival in the lobby.

Appropriate distance

  • At various places in the hotel you will find measures and markings to ensure the 1.5 metre distance. We kindly ask you to follow these measures and markings.
  • Please respect the safe distance from other guests in traffic areas, such as hotel corridors.
  • You have the opportunity to clean your hands on arrival in the lobby.

Hygiene at the hotel

  • We guarantee regular disinfection of exposed surfaces such as door handles, card terminals and lift buttons with antibacterial liquids.
  • The sanitary facilities in your hotel room and in our toilets are cleaned with extra care and disinfectants.
  • We offer our guests disinfectant dispensers in public areas.

Deventer

Measures in our restaurants

  • Our hotel bars and restaurants are open until 05:00 pm for hotel guests and external guests. Reservations can be made in advance on our website.
  • Dinner is availablethroughroom service or take away. The dinner menu is available until 09:00 pm. Snacks and drinks can be ordered until 10:00 pm.
With hospitable regards,
Family van der Valk & employees
Version 29 November 2021